Reward Policy

Reward Policy

EARNING REWARD Points
Points are awarded based on customer actions such as:
  • Making purchases - Based on the price of products, you can earn equivalent points every time you make a purchase and these points will be added to your Points balance.
Points EXCHANGE RATES

So how to calculate the value of Points? It’s determined by an exchange rate of both currency spent on products to Points, and an exchange rate of Points earned to currency for spending on future purchases.

REDEEM Points

Also you can redeem your Points at checkout. If your Points are enough to redeem, the option to use Points as one of the payment, as well as your balance and the monetary equivalent of this balance, will be shown to you in the Payment Method area of the checkout. Moreover, redeemable Points can be used together with other payment methods, for instance, credit cards, gift cards, etc..

Points MINIMUMS AND MAXIMUMS

Points are currently capped at a minimum value required for redemption. You will not be able to use your Points until you accrue the minimum number of Points, at which Points they will become available for redemption.
These Points are also capped to a maximum value of Points which can be accrued. You will be able to earn more Points after you redeem your accrued Points.

MANAGE YOUR Points

With your Customer Account, you will have the ability to view and manage your total Points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum Points limit and a cumulative history of Points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding Points, including expiration notifications.

Points EXPIRATION

Points can be set to expire. Points will expire in the order form which they were first earned.

Note:
  • Points can be used as store credit only in our system. Redeeming to cash is not allowed
  • By signing up, you can receive email notifications each time your balance changes when you either earn, redeem or lose Points, as well as Points expiration notifications. This option is found in the Points section of the My Account area.